Keeping People Safe

See: Identifying and Reporting Abuse and Neglect, which is part of the larger Care Act 2014 resource.

Adults

During office hours concerns should be reported by calling: 0300 373 3732

Outside normal office hours concerns should be reported to the Emergency Duty Team on 01228 526690.

If you are concerned that an adult is in imminent danger from abuse or neglect, or that a criminal act has taken place you should contact the police by dialing 999.

Children

Members of the public should report concerns about a child to 0333 240 1727 or complete a single contact form by clicking here.

Outside normal office hours concerns about a child should be reported to the Emergency Duty Team on 0333 240 1727.

Professionals should refer to the Cumberland LSCB professional's page for guidance about raising a concern. Click here to access it.

If you are concerned that a child is in imminent danger from abuse or neglect, or that a criminal act has taken place you should contact the police by dialing 999.

The multi-agency safeguarding procedures should be your primary source of support and practice guidance when working in the safeguarding adult's arena.

They set out specifically how the Local Authority works with other organisations in the area, such as the police and the ICB to fulfil the requirements of the Care Act, including how they:

1. Prevent and protect adults at risk from abuse;
2. Empower and support adults to make their own choices;
3. Investigate actual (or suspected) abuse or neglect; and
4. Support adults who are at risk of, or experiencing abuse or neglect.

The Cumberland Multi-Agency Safeguarding Policy & Procedures can be found in the Local Resources area.

It is your responsibility to be familiar with available local processes and forms that you are expected to follow or use in relation to:

1. Recognising abuse and neglect;
2. Reporting abuse and neglect;
3. Carrying out an Enquiry.

These can be found in the Local Resources area.